ORLANDO, FL — A crane being used by a well-known
Orlando area tree service recently collapsed and crushed a customer-occupied home. Worse yet, the tree crew fled the scene without even checking on the well-being of their customer!
We offer you a double promise in vivid contrast to this tragedy: 1) vigilant prevention, and 2) prompt repairs in conjunction with on-the-spot
communication, should something go wrong despite our best efforts.
How We’re Different
Promise #1 — Prevent Damage
Significant customer property damage is even more common in the tree service industry than you may expect. Why? Damages that should have been avoided often stem from poor decision-making due to inexperienced or chemically-impaired tree workers.Inadequate equipment also brings on avoidable damages.
While the best tree companies work to mitigate all damages, the following causes are harder to control. Dead trees or live trees with rotten centers often break during removal or fall in unpredictable directions. Or at times a customer is unaware of where a septic tank or sprinkler pipe is buried, making them harder to safeguard. Read More:
Promise #2 — Repair Promptly
In the rare case that significant damage occurs despite our thorough prevention protocol, we promise to do everything in our power to make things right as quickly and thoroughly as possible with a high level of communication with the customer.
We would start by immediately notifying the customer and our company owner. In the highly unlikely case that an insurance claim needs to be filed, we will do so the same day. (Hartford, our carrier, is a Fortune 500 company with a strong reputation for responsiveness and fairness). Read More |
